Grease Connections
Last Updated: April 30, 2025
Introduction
At Grease Connections, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our used cooking oil recycling services, visit our website, or interact with us in any way.
We provide this Privacy Policy to help you understand our privacy practices and to inform you about your rights regarding your personal information. By using our services or providing us with your information, you consent to the practices described in this policy.
Information We Collect
Personal Information
In the course of providing our used cooking oil recycling services, we collect various types of personal information that helps us serve you better. This information may include:
Contact Information: Names, business names, addresses, email addresses, phone numbers, and other details that help us communicate with you.
Business Information: Information about your business operations, including service locations, business hours, and operational details relevant to our recycling services.
Financial Information: Payment details, billing information, and transaction records necessary for processing payments and maintaining financial records.
Service Information: Details about your service needs, including collection schedules, oil volume, container information, and service history.
Communication Records: Records of our interactions, including emails, phone calls, text messages, and other correspondence.
Website Usage Data: Information collected through cookies and similar technologies when you visit our website, including IP addresses, browser types, device information, and navigation patterns.
How We Collect Information
We gather information through various methods:
Directly from You: Information you provide when you register for our services, complete forms, create an account, sign service agreements, or communicate with us.
Automated Collection: Information collected automatically through cookies, server logs, and similar technologies when you use our website or mobile applications.
From Third Parties: Information we may receive from business partners, service providers, or publicly available sources to supplement the information you provide.
How We Use Your Information
We use your personal information for the following purposes:
Service Provision and Management
We use your information to deliver and manage our used cooking oil recycling services, including scheduling pickups, maintaining your account, processing payments, and providing customer support. This processing is necessary to fulfill our service agreement with you.
Business Operations
Your information helps us operate our business effectively, including maintaining financial records, analyzing service patterns, optimizing routes, and improving operational efficiency.
Communication
We use your contact information to respond to your inquiries, provide service updates, send service confirmations, and maintain ongoing communication about your recycling services.
Service Improvement
We analyze user behavior and feedback to enhance our website functionality, improve our services, develop new features, and optimize your experience with Grease Connections.
Marketing and Promotion
With your consent, we may use your information to send newsletters, updates about our services, educational content about recycling, or promotional materials. You can opt out of marketing communications at any time.
Legal and Compliance Purposes
We process your information to comply with legal obligations, enforce our service agreements, protect our rights, detect security incidents, and address fraud or service misuse.
Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
Contract Performance: Processing necessary to provide our recycling services and fulfill our contractual obligations to you.
Legitimate Interests: Processing that serves our legitimate business interests, such as improving our services, preventing fraud, and ensuring efficient operations, balanced against your privacy rights.
Legal Obligations: Processing required to comply with applicable laws, regulations, and governmental requests.
Consent: Processing based on your specific consent, particularly for marketing communications and certain cookies.
Disclosure of Your Information
We may share your information with the following categories of recipients:
Service Providers
We work with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. These providers have access to your information only to perform these tasks and are obligated to protect your information.
Business Transfers
If Grease Connections is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may also share information when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to detect fraud or security issues.
With Your Consent
We may share your information with third parties when you have provided your consent to do so.
We do not sell your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure network configurations.
However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
In the event of a data breach affecting your personal information, we will promptly investigate the incident, take appropriate steps to mitigate the impact, and notify affected individuals as required by applicable laws.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access: You have the right to request information about what personal data we hold about you.
Correction: You can request that we correct inaccurate or incomplete information about you.
Deletion: In certain circumstances, you can request that we delete your personal information.
Restriction: You may have the right to request that we restrict the processing of your information.
Data Portability: You may have the right to receive your personal information in a structured, commonly used format.
Objection: You can object to certain types of processing, including direct marketing.
Withdrawal of Consent: Where we rely on your consent for processing, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us using the information provided in the “Contact Us” section. We will respond to your request within the timeframe required by applicable law.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies collect information about your usage patterns and preferences.
We use different types of cookies:
Essential Cookies: Necessary for the website to function properly.
Preference Cookies: Remember your settings and preferences for a better experience.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to track visitors across websites to allow the display of relevant advertising.
You can control cookies through your browser settings. However, disabling certain cookies may affect your website experience or limit certain functionalities.
Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we might have any information from a child under 16, please contact us immediately, and we will take steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated version on our website with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You can request disclosure of the personal information we’ve collected about you, the sources, our purpose for collection, the categories of third parties with whom we share it, and the specific pieces of personal information we’ve collected.
Right to Delete: You can request deletion of personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out: You can opt out of the sale or sharing of your personal information. Note that Grease Connections does not sell personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
Right to Correct: You can request correction of inaccurate personal information.
To exercise these rights, contact us through the methods listed in the “Contact Us” section.
International Data Transfers
We are based in the United States and process information on servers located in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States, which may have different data protection laws than your country.
By using our services or providing us with personal information, you consent to this international transfer of information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the nature of our relationship with you, legal obligations, and operational needs.
Third-Party Links
Our website may contain links to third-party websites, which have their own privacy policies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Grease Connections
[Street Address]
[City, State, ZIP]
Email: privacy@greaseconnections.com
Phone: 1-800-GREASE-CONNECT (1-800-473-2732)
Website: www.greaseconnections.com/contact
Acknowledgment
By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.